Frequently Asked Questions
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About Masterpass

What is Masterpass™?
Masterpass is a secure digital payment system that offers your customers simplicity and speed by storing their information in one place. You can accept Masterpass at checkout online, in your app, and in stores via contactless payments. You can also build your own digital wallet using Masterpass.
Is Masterpass safe?
Masterpass strengthens transactions across channels, leveraging multiple layers of security to help protect merchants and customers from fraud. Security tools include user identity and verification, card tokenization, issuer authentication and fraud monitoring.
How do customers sign up for Masterpass?
Customers can sign up for Masterpass at a merchant's checkout online/in-app, or on their bank's website/app, or directly at Masterpass.com if their bank does not offer Masterpass.
Does Masterpass support non-Mastercard payments?
Yes – cards from other networks can be used in Masterpass
How many banks and retailers support Masterpass?
Masterpass is accepted by hundreds of thousands of retailers. Masterpass is also a trusted partner of dozens of banks and issuers worldwide. 

Still need help?

If you were unable to answer your question from our support FAQs and need further assistance, please contact Masterpass Support by calling us toll-free at  1-888-327-4124  or  1-636-722-6080 .