Frequently Asked Questions
Can't find what you are looking for?contact masterpass support

About Masterpass

What is Masterpass™?
Masterpass is a secure digital payment system that offers your customers simplicity and speed by storing their information in one place. You can accept Masterpass at checkout online, in your app, and in stores via contactless payments. You can also build your own digital wallet using Masterpass.
Is Masterpass safe?
Masterpass strengthens transactions across channels, leveraging multiple layers of security to help protect merchants and customers from fraud. Security tools include user identity and verification, card tokenisation, issuer authentication and fraud monitoring.
How do customers sign up for Masterpass?
Customers can sign up for Masterpass on their bank's website/app, or directly at Masterpass.com if their bank does not offer Masterpass.
Does Masterpass support non-Mastercard® payments?
Yes – cards from other networks can be used in Masterpass, except in the case of contactless transactions.  Or Yes – cards from other networks can be used in Masterpass.
How many banks and retailers support Masterpass?
Masterpass is accepted by hundreds of thousands of retailers, at millions of stores and online locations. Masterpass is also a trusted partner of dozens of banks and issuers worldwide.