Frequently Asked Questions
What is Masterpass™?
Masterpass by Mastercard is a digital wallet service that makes online shopping easy, secure, and convenient. Masterpass stores all your payment and shipping information in one central, secure location. With Masterpass, you can shop, click, and checkout faster online.
Is Masterpass safe?
Your account security is our top priority. Masterpass is powered by Mastercard, which has a long-standing reputation of trust and security. Our secure servers and technology are designed to protect your information.
Where can I pay with Masterpass today?
You can use Masterpass wherever you see the Masterpass button online. Visit https://www.mastercard.com.hk/masterpass
How do I sign up for Masterpass?
First, go to the Masterpass home page. Click or tap Sign up. To open a wallet account by this issuer, be sure to enter a card by this issuer during sign up. It's as simple as that. You can even sign up while shopping online by selecting the Masterpass button at checkout, where it is accepted.
What cards can I use withMasterpass?
You can add credit, debit, or prepaid cards from Mastercard, American Express, Diner's Club, Discover, JCB and Visa. Note—depending on your wallet, not all card types will be accepted.
How do I use Masterpass to buy something online?
Once you've filled your online shopping cart and are ready to checkout, click or tap the Masterpass button. If you have already used your wallet on this browser, then simply Sign In and choose the payment card and shipping addresses you wish to use from those that you have previously saved. You can even add a new card or shipping address during checkout.
Do I have to pay to use Masterpass?
There are no fees or charges to use Masterpass. You may incur standard messaging fees from your mobile phone carrier if you opt to receive text message alerts