Frequently Asked Questions
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About Masterpass

What is Masterpass™?
Masterpass is a secure digital payment system that offers your customers simplicity and speed by storing their information in one place. You can accept Masterpass at checkout online, in your app, and in stores via your personalised QR code. You can also build your own digital wallet using Masterpass.
Is Masterpass safe?
Masterpass strengthens transactions across channels, leveraging multiple layers of security to help protect merchants and customers from fraud. Security tools include user identity and verification, , issuer authentication and fraud monitoring.
How do customers sign up for Masterpass?
Customers can sign up for Masterpass by downloading their banks Masterpass App  from within the App store.
Does Masterpass support non-Mastercard payments?
Yes –  VISA, AMEX and Diners Cards are supported  in Masterpass
How many banks and retailers support Masterpass?
Masterpass is accepted by all the major banks in South Africa. Please look at our "merchant finder" for a list of Masterpass accepting merchants and retailers